Refund policy
We want you to love your purchase! If you're not completely satisfied, we accept returns under the following conditions:
Return Eligibility
- Returns must be initiated within 7 days of delivery.
- Items must be unused and in original packaging.
How to Start a Return
Email us at info@eerieelegancedecor.com with your order number and reason for return. If your return is accepted, we’ll provide instructions on where to send your item.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. Approved returns will be refunded to your original payment method within 5–7 business days.
Shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Exchanges
We do not offer direct exchanges. If you'd like a different item, please return the original and place a new order.